Complex Telephony problems? Find brilliantly simple solutions with ShoreTel.
Founded in 1998, ShoreTel approached the task with a clean design sheet and none of the preconceptions and baggage of the established industry manufacturers.
Their vision: to create a single image, distributed multi-site system with a simplistic management interface and robust, scalable, modular design.
Adhering to theses fundamental design principles has positioned ShoreTel as the leading national IP PBX manufacturer and logical choice for any small to larger enterprise business requiring a flexible and economical communications solution.
Voice Switch- Hardware Reliability
Choosing to use a purpose voice switching appliance based upon solid state design, ShoreTel has set a new standard of dependability within the industry. Life expectancy of hardware is now 12-15 years as opposed to the industry standard of 3-5 years.
Ranging in size from an SG30 that supports up to 30 users to an SG120 that supports up to 120 users, the ShoreTel family of switches can be arranged in a modular fashion or across a geographically-distributed footprint to accommodate businesses from 10-20,000 users.
ShoreTel IP Phones
Setting the audio quality benchmark for numerous years with their BOSE full duplex speaker telephone, ShoreTel has paired a great architectural design with an equally impressive range of handsets.
Preconfigured and easy to deploy, the handsets are simple to use yet offer sophisticated functionality.
ShoreTel Communicator delivers unified communications (UC) in an intuitive interface. It features a full suite of versatile tools for managing real-time communications on computers or mobile phones and allows for seamless switching between voice, video, or IM as needed.
A pre-built integration of enterprise and CRM applications (such as Salesforce), calendar management and workflow raises the bar on customer interaction by delivering data where it’s needed most. ShoreTel Communicator can also integrate with third-party information and applications via a rich set of application programming interfaces (APIs).
Smart Phone Integration – “ShoreTel Mobility”
ShoreTel RoamAnywhere Client delivers a single enterprise voice identity through its one number, one voicemail and one caller ID functionality that enables users to be reached anywhere through a single number, even when traveling overseas.